**CD Customs Returns Policy**

At CD Customs, we take pride in providing you with high-quality custom and pre-made plasma-cut designs. We want to ensure your complete satisfaction with our products and services. Please read our returns policy carefully before making a purchase. By placing an order with CD Customs, you agree to abide by the terms and conditions outlined below.

**1. Plasma Cutting Precision**

It's important to understand that plasma cutting may not always achieve laser-like accuracy. Due to the nature of the cutting process, there may be slight variations in the final product. We recommend designing your drawings to accommodate these potential variations. CD Customs is not responsible for minor discrepancies in the final cut, and such variations do not constitute a defect in the product.

 

**2. Customer-Provided Drawings**

Customers are responsible for providing accurate and well-prepared drawings for their custom orders. CD Customs will use the provided drawings as a reference for cutting. If the drawings are inaccurate or contain errors, the customer acknowledges that CD Customs is not responsible for any resulting issues in the final product.

 

**3. Quality and Mistakes**

While we strive for excellence in every project, we understand that mistakes can happen. If you believe there is a quality issue with your order, or if you made an error in your design, please contact CD Customs promptly. We may, at our discretion, offer assistance or a resolution to address the issue.

 

**4. Returns and Refunds**

a. **Quality Issues**: If you receive a product that you believe has a quality issue or defect, please contact us within 14 days of receiving your order. We may request images or additional information to assess the problem. If a quality issue is confirmed, we will offer a replacement or refund, at our discretion.

b. **Customer Error**: If the issue is a result of customer-provided drawings that contain errors or inaccuracies, CD Customs is not responsible for the issue, and standard return and refund policies do not apply. However, we will do our best to assist you in resolving the problem if possible.

 

**5. Return Process**

To initiate a return or request assistance with an issue, please contact our customer support team at [0457652906]. we will guide you through the necessary steps to assess the situation and determine the appropriate course of action.

 

**6. Final Discretion**

CD Customs reserves the right to make the final decision on any returns, refunds, or assistance provided to customers on a case-by-case basis. Our commitment is to ensure customer satisfaction and fair resolutions.

 

**7. Changes to the Returns Policy**

CD Customs may revise this returns policy from time to time without prior notice. Please review the policy before making a purchase to ensure you are aware of any updates.

By making a purchase from CD Customs, you acknowledge that you have read, understood, and agreed to our returns policy.

If you have any questions or require further clarification, please don't hesitate to contact our customer support team.

Thank you for choosing CD Customs for your plasma cutting needs! We hope this page is seldom needed! but hey shit happens.

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